Delivery

Postage costs

Our deliveries are free for items over £49 unless it is a collection only item.

Our standard delivery charge is £3.95 for Royal Mail 48 or £5.95 for next day delivery with Parcelforce.

For same day dispatch, orders have to be processed by 2 pm. After this time, the item will be dispatched the following working day. Orders placed after 2 pm on Friday will be dispatched the following Monday unless it is a bank holiday.

Deliveries are made via Royal Mail or ParcelForce with tracking, which will be sent upon collection by the courier.

Postage times

Deliveries with Royal Mail are Monday to Saturday. Deliveries with ParcelForce are Monday to Friday. Our standard delivery is Royal Mail 48, which is 2-3 working days. Next day delivery is Parcelforce 24. Tracking information will be found in your order notes.

Collection Items

We have many items that are marked as “collection only”. These are usually items that are too heavy or bulky for ParcelForce and thus too costly to dispatch. Examples include white goods, cookers, large furniture and so on.

We have a small number of collection only items that we may be able to arrange courier delivery for. We can deliver most items locally to Runcorn for a charge. Collection can be made during our normal hours, Monday to Friday from 8 am to 5 pm. Please have your order number ready for collection. Our address is Unit 5, Aragon Court, Manor Park, Runcorn, WA7 1SP. If you arrive at the front of the building and ring the bell, someone will attend promptly, some satellite navigation systems send people to the rear of the building.

If you see an item that is marked as collection only and would like to enquire about delivery, please contact us regarding this.

PLEASE NOTE: Collection only items may display a billing or delivery address upon the completion of the order, this is automated and these items cannot be delivered due to their size and weight.